TROUBLESHOOTING TIPS |
Symptom |
Cause |
Possible Remedy |
| Whistles,
squealing noise or echo effect |
Improper
fit
Volume too loud
Hand/clothing near ear
Earmold too small
Ear wax accumulated in ear canal
Stiff or damaged tubing |
Remove
and reinsert
Turn volume down slightly
Remove hand/clothing from ear
New earmold
Have ear canal examined by your doctor, and if required, wax removed
Replace tubing |
| Whirring,
"motorboating", fading, or "frying" noise |
Low
battery
Dirty battery contacts
Dirty or corroded battery |
Replace
battery
Consult hearing health professional
Clean battery surfaces with dry cloth |
| Not
clear, distorted or no sound |
Battery
low
Poorly fitting earmold
Clogged with ear wax
Volume control set too low
Dirty or corroded battery contacts |
Replace
battery
Consult hearing health professional
Clean aid and consult hearing health professional
Check volume setting
Open and close the battery drawer several times or replace battery |
| Not
working |
Not
turned on
Battery low/dead
Poor battery contacts
Battery upside down
Blocked earmold |
Turn
on
Replace battery
Consult hearing health professional
Insert battery (+) up
Clear earmold blockage |
| Not
loud enough |
Volume
low
Battery low
Earmold plugged with ear wax
Earmold loose
Change in hearing |
Turn
up volume control
Replace battery
Clean earmold
Reinsert carefully
Consult your hearing professional |
| Intermittent |
Battery
low
Battery contacts dirty |
Replace
battery
Consult hearing health professional |
